2009.03.30 to 04.02
第 402 次飛行
香港 - 新加坡
班機上哂客, 滿載....呢個時候先知道機件有點問題...要整, 仲有機會轉機添....搞了一個鐘頭左右, 機長說要轉機......幾乎所有乘客都拎哂行李, 準備轉機......點知過了10 分鐘.....機長說原來可以整得返, 唔需要轉機........
雖然delay左成個鐘, 不過乘客又沒有什麼不滿..................
新加坡 - 曼谷
雖然班機唔係 full load, 但乘客的確有一點麻煩......首先我地要派 special meal (印度素菜餐), 由於都幾多的關係, 所以需要一段時間先派得哂.....這班機 同時都有大陸人, 佢地係take normal meal....有個男人眼白白睇住d 印度人有野食, 班機delay 左成個鐘, 自己仲未有野食而鼓噪起黎....係cabin 大吵大鬧.....係咁大聲問:"點解佢地咁快有得食...我仲未有得食.......???????"
整個economy class 都聽到佢把聲.....最後俾位男同事制服左......
派完special meal, 就派normal meal.....問題又黎啦....我地派完normal meal 差唔多推返架cart 入 galley 既途中, 班印度人就complain: " why don't u give me red wine???" " how come i don't have coffee???" 唉...點解成日都覺得我地cabin crew 好似特登唔俾野飲俾你地架????
佢地係咁停住我地架cart 係咁bilibala......我又唔係覺得"慶", 只係覺得好無奈.....為求脫身.....我說: "i have to go back the galley and get the coffee for u, but u are stopping my cart now, so how can i get u the coffee????" 有時真係想同佢地好聲好氣都唔得.......
不過咁講完, 佢地乖乖地俾我回到 galley....咁就乖啦......
雖然economy class loading 回程只係得百幾個客, 但都係會有 complaint... 冇辦法...呢d 民族的人真係很喜歡complain abcd...etc....
pax: "how come u always have chix and lamb for the choices only?how come u never have seafood????i want seafood!!!! "
fa: "........"
pax::"how many days in advance do i need to order special meal?"
fa: " 24 hours"
pax: "can i order seafood as a special meal?"
fa: " no..."
pax: "whywhywhy???"
fa:" cuz it's not on the special meal list..."
pax: "every time i travel xx, only chix and lamb!!!!blahblahblah....."
fa 心諗....又真係幾慘既, 次次坐飛機都係得chix and lamb.....
fa: " i also take the same thing for over 5 years already!"
個客立即收聲...........
佢地係咁停住我地架cart 係咁bilibala......我又唔係覺得"慶", 只係覺得好無奈.....為求脫身.....我說: "i have to go back the galley and get the coffee for u, but u are stopping my cart now, so how can i get u the coffee????" 有時真係想同佢地好聲好氣都唔得.......
曼谷 - 可倫坡 - 曼谷
大部分的同事join 了另一部分的crew, 繼續做這班半夜 shuttle....崗位上亦都大執位.....孤菇揀了做商務, 貪少客, 同埋就算係economy class 幫手, 做 assist, 感覺點都好d....雖然economy class loading 回程只係得百幾個客, 但都係會有 complaint... 冇辦法...呢d 民族的人真係很喜歡complain abcd...etc....
pax: "how come u always have chix and lamb for the choices only?how come u never have seafood????i want seafood!!!! "
fa: "........"
pax::"how many days in advance do i need to order special meal?"
fa: " 24 hours"
pax: "can i order seafood as a special meal?"
fa: " no..."
pax: "whywhywhy???"
fa:" cuz it's not on the special meal list..."
pax: "every time i travel xx, only chix and lamb!!!!blahblahblah....."
fa 心諗....又真係幾慘既, 次次坐飛機都係得chix and lamb.....
fa: " i also take the same thing for over 5 years already!"
個客立即收聲...........
以上既對答其實唔好架.......只係有時真係冇辦法中的辦法......
再次係商務客艙工作, 很簡單....一上到機, 上set crew 說整架 aircraft 都冇水.....洗手間冇水....galley 冇水.......又係好好彩, 後來又冇事.............順利回到香港..........
其實有時唔怪得公司成日係呢條航線只係得chix 同 lamb 揀.....始終都係睇返overall pax profile, 同埋通常佢地會肯take d 乜.....不過如果咁樣同佢地解釋.....佢地通常都係唔明白架啦.......
曼谷 - 香港再次係商務客艙工作, 很簡單....一上到機, 上set crew 說整架 aircraft 都冇水.....洗手間冇水....galley 冇水.......又係好好彩, 後來又冇事.............順利回到香港..........
整班機最深刻都係有位老總係上客前, 同埋落哂客後都用個interphone唱歌俾我地聽, 後來還叫了另一個bc 唱歌俾成set crew聽....雖然好似好奇怪....但我想總有她的原因.....
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